Privacy Policy

SkinGenesis Clinic is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information while using our services or interact with our website.

• Contact Information: Name, email address, phone number, and mailing address.
• Medical Information: Relevant medical history, allergies, and skin concerns.
• Appointment Information: Dates and times of appointments, services received.
• Website Usage Information: Browser type, pages visited, and other website analytics data.
  This data is collected directly from you, when filling out forms or claiming offers. We do not collect any of your personal data from any other sources. This includes any publicly accessible lists and or data sources, whether in the public domain or if we have a legitimate interest to be able to access those sources legally.

• Provide and personalize our services.
• Process payments and manage your account.
• Send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes.
• Comply with legal obligations.
• Improve our website and services

We may share your personal information with:

• Our staff
• Third-party service providers who help us with marketing, or website analytics.
• Other parties when required by law.

• We will store and process your data following industry best practices and security.
• We will take all reasonable steps to ensure that there are appropriate arrangements in place that include provisions covering the appropriate secure transfer, handling and processing of the personal information by those entities and third parties.
• We may also release your information when we believe releasing it is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising and/or other uses.
• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you.
• Where processing takes place by one of our trusted data processors, we ensure that our contracts with those third parties contain the appropriate GDPR / PIPEDA model clauses. Additionally, all our third parties also comply with the GDPR, PIPEDA.

• Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites

You have the right to:

• Request access to your data
• Request rectification of your data where there are errors or inaccuracies, or the data is not current
• Request us to restrict processing your data
• Object to our processing your data
• Request your data in a format that is commonly used/accepted
• Send your data to another controller
• Withdraw consent already provided – at any time

• We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

• If you have any questions or concerns about our Privacy Policy, please contact us at
  info@skingenesisclinic.ca